Although information technology products and services may be equally available, the innovative use of IT to create competitive differentiation has clearly been achieved y many organizations. What IT executives often lack is a contextual framework in which to explain the path to increasing value for their firms. The authors believe that this framework can be explained through the use of a needs hierarchy based on a comparison to the human psychological needs hierarchy described by Abraham Maslow more than sixty years ago.
The parallels to technology in education is uncanny. This paper provides a nice framework for the technology planning process. Just replace IT executives with staff, administration, BOE, and community. :-)